Mobile App Timesheets

The Timesheet tab is your own week, and nothing else.

• Timers start on the job, with the green Start Job button, not from this tab
• The tab shows only your entries, one week at a time
• There is no pause. A timer runs until you stop it
• Manual entries take a start time and a duration, not an end time

What are Timesheets?

Timesheets record the hours worked against a job. They feed payroll, job costing and your sense of how long work actually takes.

Where to find it: Tap Timesheet in the bottom navigation bar.

Two Ways to Track Time

Job Timer

Start a timer when you arrive on site and finish it when you leave. This is the normal way, and it always attaches the time to a job.

Manual Entry

Type in time after the fact, with a start time and a duration. Use it when you forgot to start the timer, or for time that does not belong to a job.

Using the Job Timer

Starting a Timer

Timers do not start from the Timesheet tab. They start on the job.

1. Open the job, from the Schedule, from Search or from a job link
2. Tap the green Start Job button near the top
3. The button turns red and becomes Finish Visit, with the elapsed time counting underneath

There is nothing to fill in. There is no job picker and no note field at this point, because the job you are on is the job the time goes to. Add a note later by editing the saved entry.

One Timer at a Time

You can only have one timer running. If you tap Start Job on a second job, the app tells you which job is already running and offers to close it out for you.

Choosing Stop & Start New ends the first timer, saves its entry and starts the new one in a single step.

While a Timer is Running

The Timesheet tab shows a blue CURRENTLY RUNNING panel above your entries:

• The elapsed time, ticking up every second
• The job number and customer
• When the timer started
• A View Job link back to the job
• A Stop Timer button

There is No Pause

A running timer cannot be paused. It runs until it is stopped. If you break for lunch, either stop the timer and start a fresh one afterwards, or let it run and correct the duration on the saved entry later.

Stopping a Timer

Two ways, and they do different things.

Stop Timer, on the Timesheet tab. Confirms, then stops the timer and saves the entry. The job is untouched.

Finish Visit, on the job. Stops the timer and offers a next action for the job at the same time, such as completing it and creating an invoice, or creating a quote. See Finishing Visits for every option.

Viewing Your Timesheets

The Timesheet tab shows one week of your own entries.

• A week navigator at the top with back and forward arrows, the date range and the total hours for that week
• Your entries below, newest first

Each entry shows the job number and customer, or General Time Entry if there is no job, then the start and finish times, your note and the duration in blue on the right.

Move between weeks with the arrows. There are no "This Week" and "Last Week" sections to scroll through, each week is its own screen.

Entries reload whenever you come back to the tab, and you can pull down to refresh.

You Can Only See Your Own Time

The mobile Timesheet tab is fixed to the person signed in. There is no staff picker, and managers cannot review someone else's hours here.

Team timesheets are portal only. The Timesheets page in the portal has an All Staff filter and can show any team member's entries. Use that for approvals and payroll.

Manual Timesheet Entries

Adding an Entry

1. On the Timesheet tab, tap + at the top right. The round button at the bottom right is the app-wide Quick Actions button and does not create timesheets
2. Add Timesheet Entry opens
3. Fill in:
   • Job (Optional), which defaults to General Time Entry (No Job)
   • Start Date & Time
   • Duration, as hours and minutes. The finish time is worked out for you and shown underneath
   • Notes (Optional)
4. Tap Save

There is no end time field. You enter when the work started and how long it took.

Editing or Deleting an Entry

Tap any entry in the list and Edit Timesheet opens straight away, with no detail screen in between. You can change the start time, the duration and the notes.

The job cannot be changed. It is shown for reference with a link to open it, but an entry logged against the wrong job has to be deleted and re-added.

Delete Timesheet Entry sits at the bottom of the same screen, in red. It asks to confirm and the entry cannot be recovered afterwards.

When to Use Manual Entry

• You forgot to start the timer
• You are recording yesterday's work
• The time is not against a job, such as a depot run or paperwork
• A timer ran too long and you would rather retype the entry than correct it

Time Entry Best Practices

For Accuracy

• Start the timer when work begins. There is no pause, so a timer left running overnight has to be corrected by hand
• Add notes when you edit the entry. The timer itself does not ask for one, and in a fortnight the note is the only thing that says what you did
• Review at the end of the day while you still remember

For Managers

• Review the team in the portal, not on the phone. Mobile only shows the signed-in user
• Watch for very long entries. Nothing warns you about a timer that ran for sixteen hours

Timesheets and Invoicing

Tracked time is not pulled onto invoices automatically. There is no button that turns hours into a labour line. If you want to bill for time, read the hours off the timesheet and add a labour line to the invoice yourself.

See Editing Invoice Line Items for adding labour to an invoice.

Common Questions

Can I pause a timer? No. Stop it and start a new one, or fix the duration on the saved entry.

Can I run two timers at once? No. Starting a second one prompts you to stop the first.

What happens if I close the app while a timer is running? The timer is stored on the server, not on your phone, so it keeps counting. Reopen the app and the elapsed time is correct.

Does the app work offline? No. Starting a timer, stopping one and saving an entry all need a connection. There is no offline queue, so a timer started without signal will fail rather than sync later.

Will I be warned if a timer runs all night? No. There is no long-running timer notification. Check the tab at the end of the day.

Can I edit a running timer? No. Stop it first, then edit the saved entry.

Can customers see our timesheets? No. Timesheets are internal. They never appear on a quote or an invoice unless you add the hours as a line item yourself.

Next Steps

• Finishing Visits - Stopping a timer and closing out the job in one step
• Mobile App Schedule Views - Finding the job you are about to work on
• Editing Invoice Line Items - Adding labour hours to an invoice