Automated follow-ups

Automated Follow-ups

Never let a quote slip through the cracks. With automated email & SMS follow-ups

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Follow-up Schedule

Automated
Day 1: Initial quote sent
Day 3: First email follow-up
Day 7: Second email follow-up
Day 10: SMS follow-upNEW

Set it and forget it

With automated email and SMS follow-ups, you can schedule reminders to check in with clients who haven't responded, reaching them on their preferred channel.

  • 2-stage automated email follow-ups
  • SMS follow-up stage for maximum reach
  • Customise messaging and timing for each stage
  • Only follow up on unopened quotes automatically
  • Increase quote conversion rates by 30% on average

Key Features

Our automated follow-up system ensures no opportunity is missed

2-Stage Email

Two automated email follow-ups at intervals you choose. Perfect for gentle reminders without overwhelming clients.

SMS Follow-up

Add an SMS follow-up stage to reach clients who missed your emails. SMS has higher open rates than email.

Custom Schedules

Set your own timing for each stage: 3 days, 7 days, 10 days, or whatever works for your sales process.

Smart Triggers

Follow-ups only send when quotes remain unopened, stopping automatically when the client views or accepts.

"Cooledge has saved me hours every week. The system quoting feature lets me price split systems accurately in seconds without second-guessing my margins. Finally a pricing system I can rely on."
AirFlow Pty Ltd

Moustafa Hamdan

Owner, AirFlow Pty Ltd

Results at a Glance

28%

Increase in quote conversions

5 hrs

Weekly time saved

62%

More client responses

How It Works

Setting up automated follow-ups is simple and effective

1

Configure Stages

Set up your follow-up sequence: 2 email stages plus an optional SMS stage for maximum reach.

2

Customise Content

Write your email and SMS messages with personalised content, or use our templates.

3

Send Quote

Send your quote as normal. The system tracks when it's viewed and queues follow-ups automatically.

4

Auto Follow-up

Emails and SMS send automatically on schedule, stopping when the quote is viewed or accepted.

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