Contact Us
We'd love to hear from you. Get in touch with our team.
Get in Touch
Contact Information
hello@cooledge.com.au
support@cooledge.com.au
Location
Sydney, NSW 2000
Australia
Business Hours
Frequently Asked Questions
Find quick answers to common questions
How long does the free trial last?
Our free trial includes up to 10 quotes, or 14 days. With access to all features.
Do I need to enter my credit card for the free trial?
Yes, we require credit card details (with no charges during trial) to verify you're a genuine installer. This helps maintain the quality and authenticity of our platform and leads marketplace, protecting both our users and lead partners.
Is my data secure with Cooledge?
Yes, we take data security seriously. All data is encrypted both in transit and at rest, and we use industry-standard security practices to protect your information.
Can I export my data if I decide to leave?
Yes, our team can help export your data upon request to ensure you maintain ownership of your business information.
How do I get technical support?
Technical support is available via email and live chat during business hours. Premium support with extended hours is available on Growth and Scale plans.